First Citizens Investor Services Tag Archives

Broker Jason Kelley in First Citizens Investor Services, INC. Firm Has Customer Complaint

June 14, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jason Kelley (Kelley), currently associated with First Citizens Investor Services, INC., has at least one disclosable event. These events include one customer complaint, alleging that Kelley recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $41,000.00 on April 23, 2026.

Customer alleges registered representative failed to follow instructions regarding investment and that their signature on account documentation was not authentic. Activity dates 10/1/2025-04/07/2026

There are Recent Customer Complaints with Broker Kevin Renz in Firm First Citizens Investor Services, INC.

June 14, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Kevin Renz (Renz), currently associated with First Citizens Investor Services, INC., has at least one disclosable event. These events include one customer complaint, alleging that Renz recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $41,000.00 on April 23, 2026.

Customer alleges registered representative failed to follow instructions regarding investment and that their signature on account documentation was not authentic. Activity dates 10/1/2025-04/07/2026.

Broker Justin Sheik in First Citizens Investor Services, INC. Firm Has Customer Complaint

June 4, 2026 | by Staff Attorney

The attorneys at Gana Weinstein LLP are investigating BrokerCheck records reports that Broker Justin Sheik (Sheik), currently employed by First Citizens Investor Services, INC. has been subject to at least one disclosable event. These events include one customer complaint. According to records kept by The Financial Industry Regulatory Authority (FINRA), Sheik’s most recent customer complaint alleges that Sheik recommended unsuitable investments in structured products and makes allegations concerning misconduct relating to the handling of the customer’s accounts.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $13,700.00 on February 27, 2026.

Client alleges poor recommendation/poor advice regarding Structured Capital Strategies Plus 21 Series B investment. Activity dates 02/17/2026-02/17/2026

There are Recent Customer Complaints with Broker Timothy Calvert in Firm First Citizens Investor Services, INC.

May 17, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Timothy Calvert (Calvert), currently associated with First Citizens Investor Services, INC., has at least one disclosable event. These events include one customer complaint, alleging that Calvert recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $13,280.00 on March 13, 2026.

Client alleges registered representative misrepresented tax implications, specifically regarding capital gains. Activity dates 08/2021-11/2021.

There are Recent Customer Complaints with Broker Garek Parry in Firm First Citizens Investor Services, INC.

April 12, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Garek Parry (Parry), currently associated with First Citizens Investor Services, INC., has at least one disclosable event. These events include one customer complaint, alleging that Parry recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $27,781.00 on January 05, 2026.

Client alleges registered representative failed to follow instructions regarding a trade request. Activity dates 01/14/2026-02/04/2026.

There are Recent Customer Complaints with Broker Timothy Calvert in Firm First Citizens Investor Services, INC.

January 4, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Timothy Calvert (Calvert), currently associated with First Citizens Investor Services, INC., has at least one disclosable event. These events include one customer complaint, alleging that Calvert recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $28,624.92 on November 06, 2025.

The client’s power of attorney alleged that the client did not recall any discussion of a new annuity during meetings that occurred between February and March 2025, and stated the client would not have agreed to a new contract with a 7-year term. The power of attorney further claimed that the client believed the paperwork involved only updating names and beneficiaries on existing policies as part of the death claim process.

There are Recent Customer Complaints with Broker Onassis Burress in Firm First Citizens Investor Services, INC.

December 28, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Onassis Burress (Burress), previously associated with First Citizens Investor Services, INC., has at least one disclosable event. These events include one customer complaint, alleging that Burress recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $8,146.77 on January 06, 2022.

Registered Rep Onassis Burress recommended the client rollover her appx $50K retirement account into the GALIC Index Summit 6 annuity in November 2020. The annuity contract was signed December 31, 2020. The funds rolled over into the account on February 5, 2021 but remained in the sweep account and were never placed in the annuity as planned. Client requested compensation for the lost earnings that she would have received if the funds had been invested as instructed. First Citizens Investor Services settled this matter via Restorative Payment in the amount of $8146.77 on March 4, 2022.

There are Recent Customer Complaints with Broker Onassis Burress in Firm First Citizens Investor Services, INC.

December 12, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Onassis Burress (Burress), previously associated with First Citizens Investor Services, INC., has at least one disclosable event. These events include one customer complaint, alleging that Burress recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $8,146.77 on January 06, 2022.

Registered Rep Onassis Burress recommended the client rollover her appx $50K retirement account into the GALIC Index Summit 6 annuity in November 2020. The annuity contract was signed December 31, 2020. The funds rolled over into the account on February 5, 2021 but remained in the sweep account and were never placed in the annuity as planned. Client requested compensation for the lost earnings that she would have received if the funds had been invested as instructed. First Citizens Investor Services settled this matter via Restorative Payment in the amount of $8146.77 on March 4, 2022.