Structured Product

Broker Alan Friedman in Equitable Advisors, LLC Firm Has Customer Complaint

November 16, 2025 | by Staff Attorney

The attorneys at Gana Weinstein LLP are investigating BrokerCheck records reports that Broker Alan Friedman (Friedman), currently employed by Equitable Advisors, LLC has been subject to at least one disclosable event. These events include one customer complaint. According to records kept by The Financial Industry Regulatory Authority (FINRA), Friedman’s most recent customer complaint alleges that Friedman recommended unsuitable investments in structured products and makes allegations concerning misconduct relating to the handling of the customer’s accounts.

FINRA BrokerCheck shows a settled customer complaint on June 10, 2022.

Client alleges RR sold them unsuitable structured notes in 2021.

There are Recent Customer Complaints with Broker Justin Gillham in Firm Merrill Lynch, Pierce, Fenner & Smith Incorporated

November 11, 2025 | by Staff Attorney

The attorneys at Gana Weinstein LLP are investigating BrokerCheck records reports that Broker Justin Gillham (Gillham), currently employed by Merrill Lynch, Pierce, Fenner & Smith Incorporated has been subject to at least one disclosable event. These events include one customer complaint. According to records kept by The Financial Industry Regulatory Authority (FINRA), Gillham’s most recent customer complaint alleges that Gillham recommended unsuitable investments in structured products and makes allegations concerning misconduct relating to the handling of the customer’s accounts.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $1,050,000.00 on July 20, 2022.

The customer alleges that a misrepresentation was made regarding the purchase of a structured note in June of 2021.

There are Recent Customer Complaints with Broker Rabih Msallem in Firm Citigroup Global Markets INC.

October 24, 2025 | by Staff Attorney

The attorneys at Gana Weinstein LLP are investigating BrokerCheck records reports that Broker Rabih Msallem (Msallem), currently employed by Citigroup Global Markets INC. has been subject to at least one disclosable event. These events include one customer complaint. According to records kept by The Financial Industry Regulatory Authority (FINRA), Msallem’s most recent customer complaint alleges that Msallem recommended unsuitable investments in structured products and makes allegations concerning misconduct relating to the handling of the customer’s accounts.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $2,000,000.00 on December 16, 2022.

Claimants allege lack of suitability and misrepresentation of sales of structured note investments.

There are Recent Customer Complaints with Broker Steven Lovell in Firm Cetera Investment Services LLC

October 23, 2025 | by Staff Attorney

The attorneys at Gana Weinstein LLP are investigating BrokerCheck records reports that Broker Steven Lovell (Lovell), currently employed by Cetera Investment Services LLC has been subject to at least one disclosable event. These events include one customer complaint. According to records kept by The Financial Industry Regulatory Authority (FINRA), Lovell’s most recent customer complaint alleges that Lovell recommended unsuitable investments in structured products and makes allegations concerning misconduct relating to the handling of the customer’s accounts.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $18,604.42 on December 22, 2022.

Client alleges surrender schedule and charges, in relation to her Equitable Structured Cap Strategies VA, were not disclosed at the time of purchase in August 2022.

There are Recent Customer Complaints with Broker Joseph Badolato in Firm Key Investment Services LLC

October 23, 2025 | by Staff Attorney

The attorneys at Gana Weinstein LLP are investigating BrokerCheck records reports that Broker Joseph Badolato (Badolato), currently employed by Key Investment Services LLC has been subject to at least one disclosable event. These events include one customer complaint. According to records kept by The Financial Industry Regulatory Authority (FINRA), Badolato’s most recent customer complaint alleges that Badolato recommended unsuitable investments in structured products and makes allegations concerning misconduct relating to the handling of the customer’s accounts.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $82,000.00 on December 28, 2022.

The complaint was received by the firm as a direct arbitration claim filing. Through statement of claim, client alleges misrepresentation by the RR in the March 2021 purchase of a structured CD in the amount of $82,000.00.

Broker Britta Ferguson in Wealth Enhancement Brokerage Services, LLC Firm Has Customer Complaint

October 15, 2025 | by Staff Attorney

The attorneys at Gana Weinstein LLP are investigating BrokerCheck records reports that Broker Britta Ferguson (Ferguson), currently employed by Wealth Enhancement Brokerage Services, LLC has been subject to at least one disclosable event. These events include one customer complaint. According to records kept by The Financial Industry Regulatory Authority (FINRA), Ferguson’s most recent customer complaint alleges that Ferguson recommended unsuitable investments in structured products and makes allegations concerning misconduct relating to the handling of the customer’s accounts.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $10,800.00 on July 15, 2025.

Firm was notified on 07/15/2025 of the customer complaint. A structured note was purchased on 03/25/2025 without proper explanation to the client. The risk level of the investment was not something the customer was comfortable with and would not have moved forward with the purchase had she known upfront. The structured note had already been purchased and was in the process of being journaled. Once the journal settled, the position was closed/sold on 04/04/2025 resulting in the alleged compensatory damage amount.

There are Recent Customer Complaints with Broker Mario Payne in Firm Raymond James Financial Services, INC.

October 15, 2025 | by Staff Attorney

The attorneys at Gana Weinstein LLP are investigating BrokerCheck records reports that Broker Mario Payne (Payne), previously employed by Raymond James Financial Services, INC. has been subject to at least one disclosable event. These events include one customer complaint. According to records kept by The Financial Industry Regulatory Authority (FINRA), Payne’s most recent customer complaint alleges that Payne recommended unsuitable investments in structured products and makes allegations concerning misconduct relating to the handling of the customer’s accounts.

FINRA BrokerCheck shows a pending customer complaint on June 09, 2025.

FA improperly engaged in a high-risk, illiquid, complex, and unsuitable investment strategy that concentrated them in structured products such as structured notes, and they also allege the products were misrepresented as safe, guaranteed, and insured.

There are Recent Customer Complaints with Broker Thomas Brunt in Firm Cetera Investment Services LLC

October 5, 2025 | by Staff Attorney

The attorneys at Gana Weinstein LLP are investigating BrokerCheck records reports that Broker Thomas Brunt (Brunt), currently employed by Cetera Investment Services LLC has been subject to at least one disclosable event. These events include one customer complaint. According to records kept by The Financial Industry Regulatory Authority (FINRA), Brunt’s most recent customer complaint alleges that Brunt recommended unsuitable investments in structured products and makes allegations concerning misconduct relating to the handling of the customer’s accounts.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $60,000.00 on October 26, 2022.

Claimant alleges they were overconcentrated in unsuitable structured product which resulted in losses.

There are Recent Customer Complaints with Broker Donavan Hilsabeck in Firm Wells Fargo Clearing Services, LLC

October 5, 2025 | by Staff Attorney

The attorneys at Gana Weinstein LLP are investigating BrokerCheck records reports that Broker Donavan Hilsabeck (Hilsabeck), previously employed by Wells Fargo Clearing Services, LLC has been subject to at least one disclosable event. These events include one customer complaint. According to records kept by The Financial Industry Regulatory Authority (FINRA), Hilsabeck’s most recent customer complaint alleges that Hilsabeck recommended unsuitable investments in structured products and makes allegations concerning misconduct relating to the handling of the customer’s accounts.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $220,000.00 on October 27, 2022.

Claimant alleges that the performance of a structured CD purchased in 2015 and maturing in 2022 was misrepresented.

Broker Benjamin Fordham in LPL Financial LLC Firm Has Customer Complaint

October 4, 2025 | by Staff Attorney

The attorneys at Gana Weinstein LLP are investigating BrokerCheck records reports that Broker Benjamin Fordham (Fordham), currently employed by LPL Financial LLC has been subject to at least one disclosable event. These events include one customer complaint. According to records kept by The Financial Industry Regulatory Authority (FINRA), Fordham’s most recent customer complaint alleges that Fordham recommended unsuitable investments in structured products and makes allegations concerning misconduct relating to the handling of the customer’s accounts.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $100,000.00 on November 07, 2022.

Claimants allege unsuitable recommendations of structured products. Activity period February 2015 to November 2022.