Reg BI

Broker Scott Murray in RBC Capital Markets, LLC Firm Has Customer Complaint

March 17, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Scott Murray (Murray), currently associated with RBC Capital Markets, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Murray recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $115,000.00 on December 09, 2020.

Time frame: 2014-2016\<char_lb_r>\, Claimants’ counsel alleges unsuitability, misrepresentation, and negligence with respect to recommendations to invest in energy sector bonds.

Broker Samuel Coquillard in Pacific Global Fund Distributors, INC. Firm Has Customer Complaint

March 17, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Samuel Coquillard (Coquillard), previously associated with Pacific Global Fund Distributors, INC., has at least one disclosable event. These events include one customer complaint, alleging that Coquillard recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $2,500,000.00 on December 14, 2020.

In the financial industry advisors must meet the requirements of the SEC’s Regulation Best Interest (Reg BI) in providing investment advice and services. Reg BI established a ‘best interest’ standard for brokerage firms and registered representatives. Reg BI applies when brokers recommend a retail investor engage in securities transaction or an investment strategy involving one or more securities. Reg BI also applies to financial advice concerning the transfer of funds and opening of accounts. This standard applies when brokers make recommendations to retail customer for any securities transaction or investment strategy involving securities, including recommendations of types of accounts.

There are Recent Customer Complaints with Broker Mark Burns in Firm LPL Financial LLC

March 17, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Mark Burns (Burns), previously associated with LPL Financial LLC, has at least one disclosable event. These events include one customer complaint, alleging that Burns recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $122,070.23 on December 09, 2020.

Time frame: 1997-2009 allegations: claimants’ counsel alleges unsuitability and misrepresentation of investments, including an adjustable life insurance policy, resulting in losses.

There are Recent Customer Complaints with Broker Mark Hoover in Firm LPL Financial LLC

March 17, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Mark Hoover (Hoover), currently associated with LPL Financial LLC, has at least one disclosable event. These events include one customer complaint, alleging that Hoover recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $8,000.00 on December 11, 2020.

Clients allege the RR should have known they were over-contributing to their Roth IRAs for years 2015 & 2017-2019. Clients are asking that the contributions be removed and penalties be paid by the RR and/or firm.

There are Recent Customer Complaints with Broker Michael Swenson in Firm Merrill Lynch, Pierce, Fenner & Smith Incorporated

March 17, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Michael Swenson (Swenson), previously associated with Merrill Lynch, Pierce, Fenner & Smith Incorporated, has at least 2 disclosable events. These events include one customer complaint, one regulatory event, alleging that Swenson recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a final customer complaint on December 10, 2020.

Respondent Swenson failed to respond to FINRA request for information.

There are Recent Customer Complaints with Broker Michael Douvadjian in Firm Morgan Stanley

March 17, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Michael Douvadjian (Douvadjian), currently associated with Morgan Stanley, has at least one disclosable event. These events include one customer complaint, alleging that Douvadjian recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on December 09, 2020.

Time Frame: September 2, 2020 to October 14, 2020\<char_lb_r>\, \<char_lb_r>\, What were the allegations against the individual? \<char_lb_r>\, The client alleges that her Financial Advisor failed to follow her instructions to complete and submit the necessary documents so her assets would not be escheated to the state. The alleged damages are in excess of $5,000.00.

There are Recent Customer Complaints with Broker Frank Olender in Firm Wells Fargo Clearing Services, LLC

March 17, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Frank Olender (Olender), previously associated with Wells Fargo Clearing Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Olender recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on December 10, 2020.

Attorney for the clients complains that the financial advisor concentrated the clients’ accounts in energy related securities, which sustained losses. (3/2/2005-12/10/2020).

There are Recent Customer Complaints with Broker Michael Distler in Firm Madison Avenue Securities, LLC

March 16, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Michael Distler (Distler), currently associated with Madison Avenue Securities, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Distler recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $10,000.00 on December 16, 2020.

Recommended unsuitable investments, breach of fiduciary duty and negligence.

There are Recent Customer Complaints with Broker Stephen Miller in Firm Thrivent Investment Management INC.

March 16, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Stephen Miller (Miller), currently associated with Thrivent Investment Management INC., has at least one disclosable event. These events include one customer complaint, alleging that Miller recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $70,000.00 on December 16, 2020.

Client alleged the variable annuity purchased in June 2018 was not a suitable investment and was misrepresented to him.

There are Recent Customer Complaints with Broker Keith Laterrade in Firm Arkadios Capital

March 16, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Keith Laterrade (Laterrade), currently associated with Arkadios Capital, has at least one disclosable event. These events include one customer complaint, alleging that Laterrade recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on December 18, 2020.

Claimants allege that from December 2017 through March 2020 representatvie made unsuitable recommendations in a leveraged etf in accounts the claimants held outside of lpl.