Nylife Securities LLC

There are Recent Customer Complaints with Broker Robert Ross in Firm Nylife Securities LLC

April 18, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Robert Ross (Ross), previously associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Ross recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on December 30, 2020.

Customer alleges he purchased a Variable Universal Life Insurance policy in December 2015 with the understanding that he would be covered for life without additional funding and there would be a guaranteed payout to his beneficiaries.

Broker Charles Morris in Nylife Securities LLC Firm Has Customer Complaint

April 15, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Charles Morris (Morris), currently associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Morris recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $7,756.34 on January 19, 2021.

Customer alleges the Variable Annuity policy she purchased in April 2019 was originally understood to be a rollover of her existing annuity with her previous broker-dealer and that she did not understand that a new surrender period had been created. Customer further alleges that the fees associated with this policy are further eroding her balance therefore she is requesting a surrender of this policy without any fees as well as a reimbursement of any fees associated with this annuity.

Broker Robert Pipkins in Nylife Securities LLC Firm Has Customer Complaint

April 10, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Robert Pipkins (Pipkins), currently associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Pipkins recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on January 18, 2026.

Customer’s allegations question whether the Variable Annuity policies he purchased were appropriate products, and requests a financial analysis.

Broker Joel Chouinard in Nylife Securities LLC Firm Has Customer Complaint

April 10, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Joel Chouinard (Chouinard), previously associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Chouinard recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on January 20, 2026.

Financial Advisors providing advice to retail investors are required to adhere to the SEC’s Regulation Best Interest (Reg BI). Reg BI applies a ‘best interest’ standard for broker-dealers and their associated people. Reg BI applies when brokers recommend a retail investor engage in securities transaction or an investment strategy involving one or more securities. Reg BI also applies to financial advice concerning the transfer of funds and opening of accounts. Reg BI applies when brokers recommend a retail investor engage in securities transaction or an investment strategy involving one or more securities. Reg BI also applies to financial advice concerning the transfer of funds and opening of accounts.

Broker Mark Kissinger in Nylife Securities LLC Firm Has Customer Complaint

April 10, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Mark Kissinger (Kissinger), currently associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Kissinger recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on January 16, 2026.

The customer alleges the variable universal life insurance product he purchased in July 2022 was not suitable for his financial goals, risk tolerance, and liquidity needs. The customer requested a refund of the surrender charges.

Broker Laura Fortenberry in Nylife Securities LLC Firm Has Customer Complaint

April 9, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Laura Fortenberry (Fortenberry), previously associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Fortenberry recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on January 20, 2026.

The customer alleges she was misled when she purchased two variable universal insurance policies for her children in May 2023 and that they did not meet her stated goals and need for cash flow. The customer requests the return of principal without surrender charges.

Broker Kyoung Hwan Paik in Nylife Securities LLC Firm Has Customer Complaint

March 30, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Kyoung Hwan Paik (Paik), previously associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Paik recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $6,429.01 on September 17, 2020.

The customer alleged that in or around July 2020 the RR altered a whole life insurance payment request form, changed the date on the form from 4/26/2020 to 7/26/2020 and initiated a recurring payment. Further, the customer alleged that the RR used her online client login credentials to make a payment in the amount of $6,429.01 from the customer’s bank account to repay the customer’s outstanding policy loan balance without her authorization.

Broker Gary Nethen in Nylife Securities LLC Firm Has Customer Complaint

March 25, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Gary Nethen (Nethen), currently associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Nethen recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $48,000.00 on October 19, 2020.

The policyowners questioned the suitability of the recommendation to replace their old variable annuity policies purchased in 2010 with two new variable annuity policies purchased in 2020 with new 9 year surrender charges funded by selling their former policies at losses of $25,000 and $23,000, respectively and request a review.

Broker Timothy Corbett in Nylife Securities LLC Firm Has Customer Complaint

March 23, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Timothy Corbett (Corbett), currently associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Corbett recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on October 30, 2020.

Customer alleges the three separate Variable Annuity policies she purchased between March 2016 and July 2016 did not accurately identify her liquid assets and net worth.

There are Recent Customer Complaints with Broker Richard Jones in Firm Nylife Securities LLC

March 7, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Richard Jones (Jones), previously associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Jones recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $20,221.67 on February 16, 2021.

Customer alleges that he proceeded with the purchase of a Variable Annuity in February 2015 with the understanding that his rate of return would be a minimum of 4% and that the tax consequences of any withdrawals or reallocation into a bond portfolio were not explained. Customer has requested a refund of his money without penalty.Customer has reiterated his complaint on 2/16/2021 and alleged that he was sold the wrong product.