Nylife Securities LLC

Broker Juan Gauna in Nylife Securities LLC Firm Has Customer Complaint

April 26, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Juan Gauna (Gauna), previously associated with Nylife Securities LLC, has at least 2 disclosable events. These events include one customer complaint, one regulatory event, alleging that Gauna recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a final customer complaint on June 25, 2024.

Respondent Gauna failed to respond to FINRA requests for information.

There are Recent Customer Complaints with Broker Robert Arensberg in Firm Nylife Securities LLC

April 23, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Robert Arensberg (Arensberg), currently associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Arensberg recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on July 16, 2024.

The Customer alleges she was misled when she purchased her VA in April 2014 and that she was not aware that it transferred to another variable annuity in May 2022. The customer requests the return of all surrender charges.

Broker Stanley Schofield in Nylife Securities LLC Firm Has Customer Complaint

April 22, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Stanley Schofield (Schofield), currently associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Schofield recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on July 17, 2024.

The Customer alleged he received poor advice when he purchased variable annuities in November 2022, June 2023, and March 2024, which led to losses. The customer seeks a return of principal without surrender charges

Broker Robert Reich in Nylife Securities LLC Firm Has Customer Complaint

April 22, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Robert Reich (Reich), currently associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Reich recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on July 17, 2024.

The Customer alleged he received poor advice when he purchased variable annuities in November 2022, June 2023, and March 2024, which led to losses. The customer seeks a return of principal without surrender charges.

Broker Kitty Stough in Nylife Securities LLC Firm Has Customer Complaint

April 22, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Kitty Stough (Stough), currently associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Stough recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on July 22, 2024.

The Customer alleges he was misled regarding the cost of a rider when he purchased his variable annuity in February 2020.

There are Recent Customer Complaints with Broker Sharon Pensabene in Firm Nylife Securities LLC

April 17, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Sharon Pensabene (Pensabene), previously associated with Nylife Securities LLC, has at least 5 disclosable events. These events include 5 customer complaints, alleging that Pensabene recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on February 10, 2025.

Customers allege that several forms on their life insurance policies related to dividend withdrawal, policy loans, and payment preferences contain signatures that are not theirs, therefore they have requested a review of these forms.

There are Recent Customer Complaints with Broker Jeffrey Perryman in Firm Nylife Securities LLC

April 15, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jeffrey Perryman (Perryman), previously associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Perryman recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $2,436,000.00 on February 24, 2025.

The Claimants/Plaintiffs allege, among other things, that beginning in May 2017, Class A mutual fund shares were liquidated and repurchased; they were sold a large number of Variable Universal Life and Whole Life Insurance policies in excess of their insurance needs, and they were charged inappropriate advisory fees. The Customers seek rescission of the policies and refunding of all advisory fees, interest, and costs.

Broker Brian Chicas in Nylife Securities LLC Firm Has Customer Complaint

April 10, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Brian Chicas (Chicas), previously associated with Nylife Securities LLC, has at least one disclosable event. These events include one regulatory event, alleging that Chicas recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a final customer complaint on August 01, 2024.

Respondent Chicas failed to comply with an arbitration award or settlement agreement or to satisfactorily respond to a FINRA request to provide information concerning the status of compliance.

There are Recent Customer Complaints with Broker Lavern Bills in Firm Nylife Securities LLC

April 1, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Lavern Bills (Bills), currently associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Bills recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on September 09, 2024.

Customer alleges the Variable Annuity policy he purchased in January 2021 was not clearly understood including the limitation to withdraw funds.

Broker Ronald Thompson in Nylife Securities LLC Firm Has Customer Complaint

March 29, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Ronald Thompson (Thompson), previously associated with Nylife Securities LLC, has at least one disclosable event. These events include one customer complaint, alleging that Thompson recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on January 24, 2025.

The Customers alleged that they were misled when they purchased variable universal life insurance policies in October 2015 and request the surrender of the policies without charges.