MML Investors Services

There are Recent Customer Complaints with Broker Hector Flores in Firm MML Investors Services, LLC

December 8, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Hector Flores (Flores), previously associated with MML Investors Services, LLC, has at least 2 disclosable events. These events include one customer complaint, one regulatory event, alleging that Flores recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a final customer complaint on February 11, 2022.

Respondent Flores failed to respond to FINRA requests for information.

Broker Brent Prather in MML Investors Services, LLC Firm Has Customer Complaint

December 7, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Brent Prather (Prather), currently associated with MML Investors Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Prather recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $18,484.40 on February 17, 2022.

The complainant alleges that the variable annuity that he purchased in 2020 was misrepresented, stating that the rep confirmed both before and after the sale that the performance rate on his policy anniversary date would be 11.25%, however, it was only 4.5%, causing his account to receive $18,484.40 less than was promised.

There are Recent Customer Complaints with Broker Kenneth Ilgner in Firm MML Investors Services, LLC

December 3, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Kenneth Ilgner (Ilgner), currently associated with MML Investors Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Ilgner recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on March 22, 2022.

The complainant alleges that the rep misinformed him about the variable annuity that he purchased (in 2021), stating that the rep told him at the time of sale that there would be no tax consequences when replacing his whole life insurance policy with this variable annuity. However, the complainant states that he has since received a 1099, which indicates that taxes are owed. He states that he wouldn’t have agreed to this transaction had he known there would be taxes and he wants the transaction reversed.

There are Recent Customer Complaints with Broker Laurie Aromando in Firm MML Investors Services, LLC

November 29, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Laurie Aromando (Aromando), currently associated with MML Investors Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Aromando recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $113,195.00 on April 21, 2022.

The complainant alleges that in 2021, when looking for an investment to roll his retirement funds into that would allow him to defer the tax liability, the rep recommended a Roth annuity fund, which the complainant alleges the rep told him would provide tax deferral for this rollover. The complainant states that he has since learned that the taxes aren’t deferred and that he now has a sizable tax liability, which has created a large financial burden for him.

Broker Amanda Berry in MML Investors Services, LLC Firm Has Customer Complaint

November 28, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Amanda Berry (Berry), previously associated with MML Investors Services, LLC, has at least 3 disclosable events. These events include 3 customer complaints, alleging that Berry recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $99,333.18 on April 28, 2022.

The complainants allege that, beginning in 2019, the representative recommended that they invest in a conservative fund that wouldn’t lose money. At the instruction of the representative, they they wrote checks to Icon Financial to purchase this new investment. Since then, the complainants allege that they haven’t been able to access this money, that they had to take a loan out because of this, and that that the representative has stolen their money.

There are Recent Customer Complaints with Broker William Laury in Firm MML Investors Services, LLC

November 21, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker William Laury (Laury), currently associated with MML Investors Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Laury recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on September 25, 2025.

Customer alleges that beginning in approximately September 2019 the representative sold her multiple life insurance policies with death benefits that exceeded her needs and total premium payments greater than she was comfortable paying. Also alleges that representative failed to act in her best interest and misled her regarding the life insurance policies he sold to her.

There are Recent Customer Complaints with Broker Jacob Martin in Firm MML Investors Services, LLC

November 20, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jacob Martin (Martin), currently associated with MML Investors Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Martin recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $5,001.00 on October 02, 2025.

The complainant alleges that beginning in/and around August 2019, the registered representative misrepresented investments, securities and insurance products and had no basis to believe these were suitable products.

There are Recent Customer Complaints with Broker Robert Smith in Firm MML Investors Services, LLC

November 3, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Robert Smith (Smith), currently associated with MML Investors Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Smith recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $35,000.00 on December 12, 2022.

The complainant states that the registered representative, misrepresented that he could borrow from the Variable Universal Life policy, which was issued on December 1, 1999, freely, without any risk of default, and could continue to borrow, while simultaneously reducing his monthly premium amounts, and because of these misrepresentations, purchased additional insurance policies.

There are Recent Customer Complaints with Broker Tillman Pugh in Firm MML Investors Services, LLC

October 30, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Tillman Pugh (Pugh), currently associated with MML Investors Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Pugh recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $11,000.00 on September 17, 2025.

The complainant alleges that the registered representative misrepresented the fixed annuity that was issued on September 26, 2024, which was funded from a variable annuity, never explained there was a seven-year restriction and a 10% maximum on yearly withdrawals. The complainant says accessing the money before seven years would cause her to incur a penalty of $11,000.

There are Recent Customer Complaints with Broker Justin Walker in Firm MML Investors Services, LLC

October 29, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Justin Walker (Walker), currently associated with MML Investors Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Walker recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on September 22, 2025.

In or around 2014, the complainant alleges that she was advised to cash out two inherited 401k plans early, which caused her to incur penalties, in order to purchase a life insurance policy whose value is now depleted.