Infinity Financial Services Tag Archives

There are Recent Customer Complaints with Broker Sterling Hirsch in Firm Infinity Financial Services

September 1, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Sterling Hirsch (Hirsch), currently associated with Infinity Financial Services, has at least 2 disclosable events. These events include one customer complaint, one regulatory event, alleging that Hirsch recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a final customer complaint on May 24, 2023.

The California Insurance Commissioner alleges grounds to suspend or revoke licenses and licensing rights. The allegations include ignored suitability, inducing a client to make a loan, and bounced loan repayments.

Broker Anna Marie Lovell in Infinity Financial Services Firm Has Customer Complaint

August 17, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Anna Marie Lovell (Lovell), currently associated with Infinity Financial Services, has at least 2 disclosable events. These events include 2 customer complaints, alleging that Lovell recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $40,000.00 on June 06, 2025.

Unsuitable Investment Recommendations. Client claims misrepresentation, omission, or failure to disclose material facts.

Broker Tony Tolene in Infinity Financial Services Firm Has Customer Complaint

July 26, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Tony Tolene (Tolene), previously associated with Infinity Financial Services, has at least one disclosable event. These events include one customer complaint, alleging that Tolene recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $100,000.00 on May 02, 2025.

The client alleges the following: ‘Over the course of the past year, Tony Tolene had mismanaged our money as well as my mother’s money. Both of us lost approximately $100,000 each.’

Broker Tony Tolene in Infinity Financial Services Firm Has Customer Complaint

June 30, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Tony Tolene (Tolene), currently associated with Infinity Financial Services, has at least one disclosable event. These events include one customer complaint, alleging that Tolene recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $5,000.00 on November 10, 2023.

A consumer initiated complaint was filed against Tony Tolene by one of Tony Tolene’s sisters on behalf of Tony Tolene’s Mother. The consumer initiated complaint details several allegations including allegations that Tony Tolene stole from his mother, father, and brother by withdrawing funds without their permission. The allegations also state that Tony persuaded a client to buy a home for Tony.

Broker Anna Marie Lovell in Infinity Financial Services Firm Has Customer Complaint

May 24, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Anna Marie Lovell (Lovell), currently associated with Infinity Financial Services, has at least one disclosable event. These events include one customer complaint, alleging that Lovell recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $50,000.00 on March 25, 2024.

Allegations include lack of warning about the risks of the investment, improper disclosure, lack of service, misrepresented professional capabilities, violations of rules, regulations, and statutes, among others. \, \, In 2020, Anna met with the clients for a discovery meeting on how to invest their recent insurance settlement to address their retirement income needs. Anna learned that one client was already retired and the spouse was planning on retiring within the next few years. One of the clients expressed their sophistication and understanding of economics due to their higher education level. Anna provided the clients with various investment opportunities, in an investment market with near 40 year lows on long term treasury bond interest rates. Investment opportunities ranged from stocks, bonds, mutual funds, and ETF’s. The expected income generated at the time was less appealing to the clients than a higher risk, higher yield non-traded alternative investment debt. I explained the material facts, circumstances, risks, etc. Of the investment to the clients. After several months, during which investments were discussed in detail and an income needs analysis occurred, the clients decided to invest into GWG’s highest yielding highest risk 7-year option after I thoroughly explained that they should consider Long Term Care insurance and ladder the GWG L-Bond term to mitigate risks. However, the clients were willing to accept additional risk for higher income generation during historically low interest rates.

There are Recent Customer Complaints with Broker Thomas Vigil in Firm Infinity Financial Services

March 9, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Thomas Vigil (Vigil), previously associated with Infinity Financial Services, has at least one disclosable event. These events include one customer complaint, alleging that Vigil recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $18,000.00 on October 22, 2024.

A client alleged that documents were altered in connection with the purchase of a security and were submitted without her knowledge.

Advisor Michael Heath Subject to Regulator Complaint and Employment Terminations

December 31, 2018 | by Staff Attorney

According to BrokerCheck records financial advisor Michael Heath (Heath), currently employed by Infinity Financial Services (Infinity Financial) has been subject to one regulatory action, two employment terminations for cause, and one civil lien during his career. According to records kept by The Financial Industry Regulatory Authority (FINRA), the regulatory action against Heath concern allegations of unsupervised record activity.

In October 2018 FINRA alleged that Heath consented to the sanctions and findings that he regularly communicated with his customers through an unapproved personal email account about member firm business and circumvented the firm’s supervision. FINRA found that in these emails Heath sent account documents, discussed account performances, and discussed specific investments with his customers. FINRA further found that the firm’s supervisory procedures required electronic business-related correspondence to be sent through firm issued or firm approved email accounts so that the firm could monitor such communications for recordkeeping and compliance purposes. FINRA determined that by using unapproved personal email account Heath caused his firm to fail to maintain all business-related communications. In addition, FINRA also found that Heath failed to comply with FINRA rules on communications with the public in that he created account performance summaries that he used in meetings with clients that failed to provide a sound basis for customers to evaluate the facts.

In March 2016 Heath was discharged by Securities America, Inc. (Securities America) on allegations that he failed to disclose internal investigation with previous broker dealer on his CRD update.

That disclosure followed Heath’s termination from First Allied Securities, Inc. (First Allied) where the firm terminated him for failing to comply with the firm’s email policies.