Charles Schwab & Co.

Broker Daryl Powell in Charles Schwab & Co., INC. Firm Has Customer Complaint

August 6, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Daryl Powell (Powell), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Powell recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $1,500,000.00 on March 13, 2025.

Starting in 2021, the client alleges the associate misrepresented the brokerage account funds available for withdrawal from the Pledged Asset Line of credit.

There are Recent Customer Complaints with Broker Chad Groseclose in Firm Charles Schwab & Co., INC.

July 24, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Chad Groseclose (Groseclose), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Groseclose recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $72,298.00 on May 15, 2025.

In May of 2024, the client alleges the representative provided poor advice regarding the partial surrender of variable annuities held outside of Schwab and created an unexpected tax liability.

Broker Jonathan Lococo in Charles Schwab & Co., INC. Firm Has Customer Complaint

July 23, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jonathan Lococo (Lococo), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Lococo recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $5,000.00 on May 19, 2025.

In March 2025, the client alleges the representative misrepresented the dollar amount of a retention offer.

Broker Linett Batiste in Charles Schwab & Co., INC. Firm Has Customer Complaint

July 17, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Linett Batiste (Batiste), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Batiste recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $109,820.00 on July 20, 2023.

The client alleges misleading information was provided regarding CD interest rates.

Broker Tim Traycoff in Charles Schwab & Co., INC. Firm Has Customer Complaint

July 16, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Tim Traycoff (Traycoff), previously associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Traycoff recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on July 26, 2023.

Claimant alleges that beginning in or around February 2016, and throughout the relationship with Schwab, Schwab representatives made misrepresentations and unsuitable investment recommendations relating to municipal bonds, which caused investment losses.

Broker Gus Mask in Charles Schwab & Co., INC. Firm Has Customer Complaint

July 15, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Gus Mask (Mask), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Mask recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $150,000.00 on July 27, 2023.

The Statement of Claim alleges the financial professional recommended a complex, alternative investment without regard for the impact it might have on the client.

There are Recent Customer Complaints with Broker Jay Nova in Firm Charles Schwab & Co., INC.

July 10, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jay Nova (Nova), previously associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Nova recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $15,829.66 on September 04, 2023.

Client alleges representative provided poor investment advice between January 13, 2023, and July 19, 2023.

There are Recent Customer Complaints with Broker Carlo Freese in Firm Charles Schwab & Co., INC.

July 7, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Carlo Freese (Freese), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Freese recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $24,776.31 on September 22, 2023.

Client alleges representative did not follow specific investment instructions provided in June 2023

There are Recent Customer Complaints with Broker Kevin Bailey in Firm Charles Schwab & Co., INC.

June 20, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Kevin Bailey (Bailey), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Bailey recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $500,000.00 on February 29, 2024.

The client alleges starting in or around 2018, the representative provided poor advice by implementing a strategy that is inconsistent with how the funds are supposed to be used.

There are Recent Customer Complaints with Broker Ronald Cappuccio in Firm Charles Schwab & Co., INC.

May 4, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Ronald Cappuccio (Cappuccio), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Cappuccio recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $2,700,000.00 on May 09, 2024.

While working at Quantum and Co., clients allege that the solicitation of accounts were improper by allegedly misrepresenting material facts and omissions related to the purchase of unregistered pre-Initial Public Offering securities. This matter is a pending civil litigation.