Charles Schwab & Co.

There are Recent Customer Complaints with Broker Jason Payne in Firm Charles Schwab & Co., INC.

May 26, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jason Payne (Payne), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Payne recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on April 30, 2025.

Client alleges that they were not properly advised regarding irs rules and tax implications associated with an indirect ira rollover, including limitations related to multiple distributions, resulting in potential financial harm.

There are Recent Customer Complaints with Broker Jason Comer in Firm Charles Schwab & Co., INC.

May 17, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jason Comer (Comer), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Comer recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $21,408.00 on March 16, 2026.

The client alleges in December 2025, the representative failed to follow instructions regarding executing transactions.

There are Recent Customer Complaints with Broker Corey Elliott in Firm Charles Schwab & Co., INC.

May 13, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Corey Elliott (Elliott), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Elliott recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $8,212.00 on April 01, 2026.

On April 1, 2026, the client alleges the representative failed to follow instructions regarding the purchase of a money market fund and made a claim for interest back to January 1, 2026.

Broker Jason Pence in Charles Schwab & Co., INC. Firm Has Customer Complaint

May 3, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jason Pence (Pence), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Pence recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $11,471.49 on June 03, 2020.

Client alleges trades placed on May 15, 2020 were unauthorized.

There are Recent Customer Complaints with Broker Kenneth Boyer in Firm Charles Schwab & Co., INC.

April 10, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Kenneth Boyer (Boyer), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Boyer recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $134,000.00 on January 20, 2026.

The client alleges in August 2025, the representative acted, caused, or allowed an unauthorized transfer of funds from her account, that was initiated by an approved full trading agent, without her authorization.

Broker Brian Rabbito in Charles Schwab & Co., INC. Firm Has Customer Complaint

April 5, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Brian Rabbito (Rabbito), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Rabbito recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $20,000.00 on February 09, 2026.

The client alleges in October 2025, the representative misrepresented the terms of a cash promotion when reversing a $20k promotion upon the client removing funds before the 12 month asset retention period was met.

Broker Hardee Jerrels in Charles Schwab & Co., INC. Firm Has Customer Complaint

April 1, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Hardee Jerrels (Jerrels), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Jerrels recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $345,000.00 on August 28, 2020.

The client alleges the investments he purchased in 2014 were unsuitable and misrepresented to him by the representative. The client also alleges the firm failed to supervise the actions of the representative and failed to conduct adequate due diligence.

Broker Raymond Thill in Charles Schwab & Co., INC. Firm Has Customer Complaint

March 27, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Raymond Thill (Thill), previously associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Thill recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $4,000,000.00 on September 30, 2020.

Clients allege the representative provided a financial plan in 2017 which undercounted the Client’s anticipated withdrawals and provided an inaccurate probability that the Clients would achieve their retirement goals.

Broker William Matthews in Charles Schwab & Co., INC. Firm Has Customer Complaint

March 26, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker William Matthews (Matthews), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Matthews recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $22,751.00 on October 14, 2020.

Client alleges the representative did not follow instructions provided on August 4, 2020 to cancel the 2020 Required Minimum Distribution which resulted in an additional $22,751 tax obligation.

There are Recent Customer Complaints with Broker James Mccarthy in Firm Charles Schwab & Co., INC.

March 23, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker James Mccarthy (Mccarthy), previously associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Mccarthy recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $13,068.94 on November 02, 2020.

Client alleges that the representative recommended and placed a limit order on an opening option order on June 2, 2020, which the client claims caused him (the client) to place limit orders for multiple closing orders, for the same option, when the client placed orders himself online on June 3, 2020.