Charles Schwab & Co.

There are Recent Customer Complaints with Broker Joshua Stier in Firm Charles Schwab & Co., INC.

January 17, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Joshua Stier (Stier), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Stier recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $48,008.00 on November 17, 2021.

Client alleges that instructions provided to the representative to buy to close 11 Tesla contracts were not followed, resulting in a monetary loss.

There are Recent Customer Complaints with Broker Suzanne Cullen in Firm Charles Schwab & Co., INC.

January 2, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Suzanne Cullen (Cullen), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Cullen recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $59,483.28 on December 04, 2025.

In April 2025, the client alleges the representative provided inaccurate information with material facts omitted, which hindered his ability to make an informed financial decision regarding an option transaction.

Broker Jacob Poindexter in Charles Schwab & Co., INC. Firm Has Customer Complaint

January 2, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jacob Poindexter (Poindexter), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Poindexter recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $59,483.28 on December 04, 2025.

In April 2025, the client alleges the representative provided inaccurate information with material facts omitted, which hindered his ability to make an informed financial decision regarding an option transaction.

Broker Jonathan Kimbrough in Charles Schwab & Co., INC. Firm Has Customer Complaint

December 25, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jonathan Kimbrough (Kimbrough), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Kimbrough recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $17,283.00 on January 31, 2022.

The client alleges that instructions to invest his account were not followed.

There are Recent Customer Complaints with Broker Jonathan Kimbrough in Firm Charles Schwab & Co., INC.

December 10, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jonathan Kimbrough (Kimbrough), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Kimbrough recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $17,283.00 on January 31, 2022.

The client alleges that instructions to invest his account were not followed.

Broker Drake Beck in Charles Schwab & Co., INC. Firm Has Customer Complaint

December 8, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Drake Beck (Beck), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Beck recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $17,000.00 on February 15, 2022.

The client alleges the representative did not explain the cost associated with selling bonds in a managed account.

Broker Michael Fordham in Charles Schwab & Co., INC. Firm Has Customer Complaint

December 6, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Michael Fordham (Fordham), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Fordham recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $150,000.00 on February 26, 2022.

The client alleges the representative misrepresented the risk of Nuveen Flexible Income fund.

Broker Christian Zepeda in Charles Schwab & Co., INC. Firm Has Customer Complaint

December 4, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Christian Zepeda (Zepeda), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Zepeda recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $11,039.66 on March 16, 2022.

The client alleges the representative recommended an investment strategy that was not in the client’s best interest.

There are Recent Customer Complaints with Broker Justin Sinnott in Firm Charles Schwab & Co., INC.

November 28, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Justin Sinnott (Sinnott), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Sinnott recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $12,256.00 on April 27, 2022.

The client alleges the representative recommended an investment strategy that was not in her best interest, which created an unexpected tax liability of $12,256.00.

There are Recent Customer Complaints with Broker Michael Illari in Firm Charles Schwab & Co., INC.

November 16, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Michael Illari (Illari), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Illari recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on June 06, 2022.

The client alleges the representative provided a poor recommendation when advising the client to enroll in the Wasmer Schroeder Short Duration Bond Investment Strategy.