Charles Schwab & Co.

Broker Jason Bukowsky in Charles Schwab & Co., INC. Firm Has Customer Complaint

March 16, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jason Bukowsky (Bukowsky), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Bukowsky recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $36,000.00 on December 22, 2020.

Client alleges a loss of $36,000 due to a systems outage and subsequent direction received from the registered representative to process the requested trade (sale of Amazon on November 11th, 2020) at a loss, with assurance he would be made whole.

There are Recent Customer Complaints with Broker Andres Fernandez Salvador in Firm Charles Schwab & Co., INC.

March 6, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Andres Fernandez Salvador (Fernandez Salvador), previously associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Fernandez Salvador recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $1,400,000.00 on December 11, 2025.

Brokers are required to adhere to the SEC’s Regulation Best Interest (Reg BI) standard of care under the Securities Exchange Act of 1934 which establishes a ‘best interest’ standard for broker-dealers and associated persons. Reg BI applies when brokers recommend a retail investor engage in securities transaction or an investment strategy involving one or more securities. Reg BI also applies to financial advice concerning the transfer of funds and opening of accounts. This standard applies when brokers make recommendations to retail customer for any securities transaction or investment strategy involving securities, including recommendations of types of accounts.

Broker Gerald Geter in Charles Schwab & Co., INC. Firm Has Customer Complaint

March 5, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Gerald Geter (Geter), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Geter recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $5,766.82 on December 16, 2025.

The client alleges in September of 2025, the representative failed to follow instructions regarding the purchasing and selling of specific stocks.

Broker Connor Furlan in Charles Schwab & Co., INC. Firm Has Customer Complaint

February 21, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Connor Furlan (Furlan), previously associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Furlan recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $126,406.00 on April 21, 2021.

Client alleges representative did not follow instructions provided on January 6, 2020 and October 14, 2020 to process a 1035 exchange of an annuity. Instead, the annuity was liquidated and the cash proceeds were deposited to the client’s brokerage account, resulting in a tax liability of $126,406.

There are Recent Customer Complaints with Broker Mark Elafros in Firm Charles Schwab & Co., INC.

February 17, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Mark Elafros (Elafros), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Elafros recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on May 10, 2021.

Unsuitable Investments

There are Recent Customer Complaints with Broker David Olson in Firm Charles Schwab & Co., INC.

February 16, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker David Olson (Olson), previously associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Olson recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $25,051.02 on May 18, 2021.

Client alleges representative did not follow allocation instructions provided in November 2019 which caused account losses. The client requested assets from an annuity transfer be invested into a mutual fund instead of a money market fund.

There are Recent Customer Complaints with Broker Joshua Stier in Firm Charles Schwab & Co., INC.

January 17, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Joshua Stier (Stier), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Stier recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $48,008.00 on November 17, 2021.

Client alleges that instructions provided to the representative to buy to close 11 Tesla contracts were not followed, resulting in a monetary loss.

There are Recent Customer Complaints with Broker Suzanne Cullen in Firm Charles Schwab & Co., INC.

January 2, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Suzanne Cullen (Cullen), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Cullen recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $59,483.28 on December 04, 2025.

In April 2025, the client alleges the representative provided inaccurate information with material facts omitted, which hindered his ability to make an informed financial decision regarding an option transaction.

Broker Jacob Poindexter in Charles Schwab & Co., INC. Firm Has Customer Complaint

January 2, 2026 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jacob Poindexter (Poindexter), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Poindexter recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $59,483.28 on December 04, 2025.

In April 2025, the client alleges the representative provided inaccurate information with material facts omitted, which hindered his ability to make an informed financial decision regarding an option transaction.

Broker Jonathan Kimbrough in Charles Schwab & Co., INC. Firm Has Customer Complaint

December 25, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jonathan Kimbrough (Kimbrough), currently associated with Charles Schwab & Co., INC., has at least one disclosable event. These events include one customer complaint, alleging that Kimbrough recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $17,283.00 on January 31, 2022.

The client alleges that instructions to invest his account were not followed.