There are Recent Customer Complaints with Broker Robert Kasten in Firm Osaic Wealth, INC.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Robert Kasten (Kasten), previously associated with Osaic Wealth, INC., has at least 4 disclosable events. These events include 4 customer complaints, alleging that Kasten recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $500,000.00 on September 08, 2021.

Claimants allege their registered representative recommended an unapproved outside securities transaction, misrepresentation, negligent supervision, and breach of contract.

FINRA BrokerCheck shows a settled customer complaint on October 01, 2020.

Claimants allege their financial adviser improperly solicited an investment in an unapproved outside securities transaction beginning of 2015. Claimants allege unsuitability, fraud, breach of contract, negligence and breach of fiduciary duty.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $950,000.00 on March 25, 2020.

Claimant alleges her financial advisers improperly solicited an investment in an unapproved outside securities transaction in September of 2016. Claimant alleges unsuitability, fraud, breach of contract, negligence and breach of fiduciary duty.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $400,000.00 on March 25, 2020.

Claimant alleges her financial advisers improperly solicited an investment in an unapproved outside securities transaction in December of 2015. Claimant alleges unsuitability, fraud, breach of contract, negligence and breach of fiduciary duty.

When your financial advisor is providing advice they must adhere to the SEC’s Regulation Best Interest (Reg BI) rule and standard of care.  Reg BI replaced the former “suitability” rule and created a ‘best interest’ standard for brokerage firms and registered representatives. This Reg BI standard of care applies to registered representatives making recommendations to customers in the purchase, sale, or exchange of securities or the implementation of investment strategies involving securities and non-securities. The rule also applies to the handling of opening accounts such as account transfers and types of accounts being recommended to be opened. This standard applies when a registered representative is providing investment advice through making recommendations customers and covers securities transaction, investment strategies, and recommendations concerning advice on opening of an account or accounts.

The care obligation also requires the broker to address the client’s specific needs through obtaining specific investment profile information on the client.  The associated person typically will ask the customer for information such as the investor’s risk tolerance or ability to withstand account value declines or increases; experience with investments available; investment objectives and goals; investment time horizon; liquidity needs; assets such as investment accounts held at other financial institutions; tax information; their age and retirement plans; and other information that a customer may want to provide to the advisor to help them to properly address the services needed. Reg BI is drawn from fiduciary principles that include an obligation to act in the retail investor’s best interest and the broker is prohibited from placing their own interests ahead of the investor’s interest. There are different sub-parts of the Reg BI rule that financial professionals must comply with when providing advice.  Among those is the duty of care obligation that mandates associated persons to evaluate investment options, review and be knowledgeable the risks and rewards of the investment or service, compare alternative investment products, and ensure that the overall investment strategy aligns with the client’s goals and is in their best interests.

Next, the broker must understand the investor’s investment background and profile.  A customer’s profile includes information that describes the investor’s financial situation and needs.  Information here will include their outside securities accounts and investments; relevant assets and debts; tax bracket; age; liquidity needs; risk tolerance; investment time horizon; experience with investing; investment objectives; and any other relevant information that the investor may choose to disclose pertinent to their situation. Finally, the financial advisor must use their knowledge of both their reasonable diligence into investment options as well as their knowledge of the investor’s client specific needs to consider reasonably available investment options.  Those investment options must allow the broker to determine that there is a reasonable basis that the recommendation is in the retail investor’s best interest. In addition to specific investments being recommended, under Reg BI, a broker must also understand the type of account that their client would need in order to meet their care obligations.  The SEC has stated that the type of securities account an investor has can greatly affect a customers’ costs and overall investment returns.  Further, different account types can offer and support different features, products, securities, or services, and account type would not be appropriately applied in a one size fits all manner.

Kasten has been in the securities industry for more than 40 years. Kasten has been registered as a Broker with Osaic Wealth, INC. since 2024.

Investors who have suffered losses are encouraged to contact us at (800) 810-4262 for consultation. At Gana Weinstein LLP, our attorneys are experienced representing investors who have suffered securities losses due to the mishandling of their accounts. Claims may be brought in securities arbitration before FINRA. Our consultations are free of charge and the firm is only compensated if you recover.

 

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