There are Recent Customer Complaints with Broker Eric Ng in Firm Intercarolina Financial Services, INC.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Eric Ng (Ng), currently associated with Intercarolina Financial Services, INC., has at least one disclosable event. These events include one customer complaint, alleging that Ng recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a award / judgment customer complaint with a damage request of $18,600.00 on July 11, 2024.

During Sept. 2016, claimants [REDACTED] each purchased shares of MVP REIT II in the amount of $15,000\<char_lb_r>\, thru Eric Ng a Reg. Rep. of our firm. On Jan. 1, 2020, the total value of the shares for each claimant was $ 16,311. On April 1, 2023, each\<char_lb_r>\, claimants shares were valued at $ 9608. On June 5, 2023 FINRA served us with the [REDACTED] claim. On Aug. 4, 2023 the value of the shares for each claimant was $ 9591. Unfortunately, the claimants’ attorney did not sell the shares on Aug. 4th but waited until Sept. 18, 2023 when the \<char_lb_r>\,  value of the shares for each claimant had declined to $5695. During the arbitration we intend to show that the attorney for the claimants incompetence caused the loss for each claimant to be $ 9305 instead of $ 5409. We also intend to illustrate that the MVP REIT II was an\<char_lb_r>\, appropriate investment for the claimants.

Brokers are required to adhere to the SEC’s Regulation Best Interest (Reg BI) standard of care under the Securities Exchange Act of 1934 which establishes a ‘best interest’ standard for broker-dealers and associated persons. This standard applies when a registered representative is providing investment advice through making recommendations customers and covers securities transaction, investment strategies, and recommendations concerning advice on opening of an account or accounts.   Reg BI is drawn from fiduciary principles that include an obligation to act in the retail investor’s best interest and the broker is prohibited from placing their own interests ahead of the investor’s interest.

There are several different aspects of the rule that brokers must comply with. One of which is the care obligations which requires brokers to form a reasonable belief that their investment advice and recommendations are in the retail investor’s best interest. The care obligations includes three components. First, the advisor must have an understanding of the potential risks, rewards, and costs associated with a product, investment strategy, account type, or series of transactions. Next, the advisor must have a reasonable understanding of the specific retail investor’s investment profile. The customer’s profile information generally includes an investor’s financial situation and needs; investments; assets and debts; marital status; tax status; age; investment time horizon; liquidity needs; risk tolerance; investment experience; investment objectives and financial goals; and any other information the retail investor may disclose in connection with the recommendation or advice. Finally, the financial advisor must use their knowledge of both their reasonable diligence into investment options as well as their knowledge of the investor’s client specific needs to consider reasonably available investment options.  Those investment options must allow the broker to determine that there is a reasonable basis that the recommendation is in the retail investor’s best interest.

In addition to specific investments being recommended, under Reg BI, a broker must also understand the type of account that their client would need in order to meet their care obligations.  The SEC has stated that the type of securities account an investor has can greatly affect a customers’ costs and overall investment returns.  Further, different account types can offer and support different features, products, securities, or services, and account type would not be appropriately applied in a one size fits all manner.

Ng entered the securities industry in 1996. Ng has been registered as a Broker with Intercarolina Financial Services, INC. since 2010.

Investors who have suffered losses are encouraged to contact us at (800) 810-4262 for consultation. At Gana Weinstein LLP, our attorneys are experienced representing investors who have suffered securities losses due to the mishandling of their accounts. Claims may be brought in securities arbitration before FINRA. Our consultations are free of charge and the firm is only compensated if you recover.

 

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