There are Recent Customer Complaints with Broker Craig Zabala in Firm John W. Loofbourrow Associates, INC.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Craig Zabala (Zabala), previously associated with John W. Loofbourrow Associates, INC., has at least 2 disclosable events. These events include one customer complaint, one regulatory event, alleging that Zabala recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a final customer complaint on February 24, 2021.

The Securities and Exchange Commission (‘Commission’) deems it appropriate and in the public interest that public administrative proceedings be, and hereby are, instituted pursuant to Section 15(b) of the Securities Exchange Act of 1934 (‘Exchange Act’) and Section 203(f) of the Investment Advisers Act of 1940 (‘Advisers Act’) against Craig A. Zabala (‘Zabala’ or ‘Respondent’). The Commission finds that on February 3, 2021, a final judgment was entered by consent against Zabala, permanently enjoining him from future violations of Sections 17(a) of the Securities Act of 1933, Section 10(b) of the Exchange Act and Rule 10b-5 thereunder, in the civil action entitled Securities and Exchange Commission v. Zabala, et al., Civil Action Number 20-CV-7880, in the United States District Court for the Southern District of New York. The Commission’s complaint alleged that, in connection with the sale of senior notes and stock issued by Holdings, Zabala misrepresented the amount of funds that were raised by Holdings and also misappropriated investor funds for his personal use. On October 22, 2020, Zabala pleaded guilty to one count of conspiracy to commit securities fraud and wire fraud in violation of 18 U.S.C. \\u00a7 371, before the United States District Court for the Southern District of New York, in United States v. Zabala, 20-cr-564 (S.D.N.Y). The one count to which Zabala pleaded guilty alleged that Zabala, and others known and unknown, willfully and knowingly conspired with each other to commit conspiracy to commit securities fraud and wire fraud.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $800,000.00 on October 22, 2020.

From 8/2015 through 12/2015 claimant made investments in a private placement of Concorde Group Holdings Inc. which claimant alleges was a Ponzi scheme.

When your financial advisor is providing advice they must adhere to the SEC’s Regulation Best Interest (Reg BI) rule and standard of care.  Reg BI replaced the former “suitability” rule and created a ‘best interest’ standard for brokerage firms and registered representatives. This standard applies when brokers make recommendations to retail customer for any securities transaction or investment strategy involving securities, including recommendations of types of accounts. This standard applies when a registered representative is providing investment advice through making recommendations customers and covers securities transaction, investment strategies, and recommendations concerning advice on opening of an account or accounts.

Next, the broker must understand the investor’s investment background and profile.  A customer’s profile includes information that describes the investor’s financial situation and needs.  Information here will include their outside securities accounts and investments; relevant assets and debts; tax bracket; age; liquidity needs; risk tolerance; investment time horizon; experience with investing; investment objectives; and any other relevant information that the investor may choose to disclose pertinent to their situation. Reg BI was meant to enhance the duties that registered representatives have to their clients by applying fiduciary principles to transactions and investment strategies by prohibiting brokers from placing their own financial interests ahead of the best interests of their client – the investor. There are different sub-parts of the Reg BI rule that financial professionals must comply with when providing advice.  Among those is the duty of care obligation that mandates associated persons to evaluate investment options, review and be knowledgeable the risks and rewards of the investment or service, compare alternative investment products, and ensure that the overall investment strategy aligns with the client’s goals and is in their best interests.

The care obligation also requires the broker to address the client’s specific needs through obtaining specific investment profile information on the client.  The associated person typically will ask the customer for information such as the investor’s risk tolerance or ability to withstand account value declines or increases; experience with investments available; investment objectives and goals; investment time horizon; liquidity needs; assets such as investment accounts held at other financial institutions; tax information; their age and retirement plans; and other information that a customer may want to provide to the advisor to help them to properly address the services needed. Finally, the advisor must use their knowledge of the first two elements to consider reasonably available investment option alternatives and come to the conclusion that there is a reasonable basis to believe that the recommendation or advice being provided is in the retail investor’s best interest. Brokerage firms and advisors must also understand the features and limitations of various account types as part of meeting Reg BI’s care obligations.  Firms typically offer a variety of account options and services with different trading costs, services, such as account and activity monitoring.  An advisor’s recommendation as to what type of securities account to open can alter the customers’ overall costs and investment returns.  The advisor must determine that the client can benefit from the type of account being recommended to be opened and in the investor’s best interest taking into account the costs, benefits, and needs of the client.

Zabala has been in the securities industry for more than 15 years. Zabala has been registered as a Broker with John W. Loofbourrow Associates, INC. since 2015.

Investors who have suffered losses are encouraged to contact us at (800) 810-4262 for consultation. At Gana Weinstein LLP, our attorneys are experienced representing investors who have suffered securities losses due to the mishandling of their accounts. Claims may be brought in securities arbitration before FINRA. Our consultations are free of charge and the firm is only compensated if you recover.

 

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