Transamerica Financial Advisors Tag Archives

There are Recent Customer Complaints with Broker Mark Smith in Firm Transamerica Financial Advisors, Inc

December 3, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Mark Smith (Smith), previously associated with Transamerica Financial Advisors, Inc, has at least 2 disclosable events. These events include one customer complaint, one regulatory event, alleging that Smith recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $72,000.00 on March 22, 2022.

Claimants allege that representative approached her them about the potential to invest in a crypto deal. Claimants invested $77000 and was supposed to receive her funds back from rep by Feb 22, 2021. Claimants have only been able to retrieve $5,000 of their funds back from the representative.

Broker Xinxin Lu in Transamerica Financial Advisors, Inc Firm Has Customer Complaint

November 17, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Xinxin Lu (Lu), previously associated with Transamerica Financial Advisors, Inc, has at least one disclosable event. These events include one customer complaint, alleging that Lu recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $1,000,000.00 on May 27, 2022.

CLAIMANTS ALLEGE THEY WERE OVERCONCENTRATED IN UNSUITABLE OFF-SHORE INVESTMENTS THAT RESULTED IN LOSSES.

Broker Khin N Satt in Transamerica Financial Advisors, LLC Firm Has Customer Complaint

October 31, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Khin N Satt (Satt), currently associated with Transamerica Financial Advisors, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Satt recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $16,238.61 on September 09, 2025.

Client alleged that rep misrepresented the product

Broker Gary Ziegler in Transamerica Financial Advisors, LLC Firm Has Customer Complaint

October 6, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Gary Ziegler (Ziegler), currently associated with Transamerica Financial Advisors, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Ziegler recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $70,000.00 on October 18, 2022.

Claimant alleges his funds were placed in investments in a multitude of high risk investment that caused a losses.

Broker Shane Elsbury in Transamerica Financial Advisors, LLC Firm Has Customer Complaint

October 1, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Shane Elsbury (Elsbury), currently associated with Transamerica Financial Advisors, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Elsbury recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $150,000.00 on November 30, 2022.

Claimant purchased a $150,000, 7-year bond with GWG Holdings, Inc. in January of 2017. In April 2022, GWG Holdings, Inc. filed for Chapter 11 bankruptcy reorganization, which is still pending. Claimant alleges the bond was unsuitable and the respondent did not sufficiently convey the risks involved.

There are Recent Customer Complaints with Broker Susan Duke in Firm Transamerica Financial Advisors, Inc

September 8, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Susan Duke (Duke), previously associated with Transamerica Financial Advisors, Inc, has at least one disclosable event. These events include one customer complaint, alleging that Duke recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $25,000.00 on April 24, 2023.

Claimants allege they were placed in risky speculative investments that were unsuitable for their investment portfolios.

Broker Lickhai Quach in Transamerica Financial Advisors, Inc Firm Has Customer Complaint

August 12, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Lickhai Quach (Quach), previously associated with Transamerica Financial Advisors, Inc, has at least one disclosable event. These events include one regulatory event, alleging that Quach recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a final customer complaint on October 24, 2023.

Respondent violated sections 11-306, and 11-301(2) and (3) of the Maryland Securities Act by, among other things, soliciting a loan from a customer, the proceeds of which were used for his or his wife’s personal benefit and/or invested in his wife’s business, engaging in the borrowing of money from a customer in violation of FINRA Rule 3240 and Transamerica’s policies and procedures, and failing to disclose the risks associated with the loan and investment in Quach’s wife’s business. Respondent offered and sold an unregistered security in violation of section 11-501 of the Maryland Securities Act.

Broker Benny Ongkobudidjojo in Transamerica Financial Advisors, LLC Firm Has Customer Complaint

August 11, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Benny Ongkobudidjojo (Ongkobudidjojo), currently associated with Transamerica Financial Advisors, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Ongkobudidjojo recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $225,000.00 on November 27, 2023.

Client alleges rep failed to recommend investments or an investment strategy appropriate for the client.

There are Recent Customer Complaints with Broker John Woo in Firm Transamerica Financial Advisors, LLC

June 4, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker John Woo (Woo), currently associated with Transamerica Financial Advisors, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Woo recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $5,000.00 on February 07, 2024.

Claimant alleges representative failed to assist client, her deceased spouse, with making premium payments and avoid lapse of coverage.

Broker Abtin Bashirazami in Transamerica Financial Advisors, LLC Firm Has Customer Complaint

April 27, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Abtin Bashirazami (Bashirazami), currently associated with Transamerica Financial Advisors, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Bashirazami recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $241,666.58 on June 18, 2024.

Claimant alleges representative recommended that claimant liquidate his 529 savings and use an inheritance to fund a IUL policy. Claimant also alleges that represented misrepresented the IUL policy.