Articles Tagged with Northwestern Mutual Investment Services

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Matthew Johnson (Johnson), currently associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Johnson recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on October 22, 2024.

Customer alleges that variable life insurance policies were misrepresented as an investment account.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Robert Caraveo (Caraveo), currently associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Caraveo recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on October 22, 2024.

Customer alleges that variable life insurance policies were misrepresented as an investment account.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Christopher Arnone (Arnone), currently associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Arnone recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $65,000.00 on November 13, 2024.

Customer dissatisfied with the performance of his managed investment advisory accounts.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Raymond Brown (Brown), previously associated with Northwestern Mutual Investment Services, LLC, has at least 2 disclosable events. These events include 2 customer complaints, alleging that Brown recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on November 13, 2024.

Customer alleges that in or around November 2023, the Representative misled the customer in the sale of a variable universal life insurance policy. Customer asserts the rep didn’t provide any investment diversification the customer sought and only recommended life insurance.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Christopher Chiampas (Chiampas), previously associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one regulatory, alleging that Chiampas recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a final customer complaint on January 16, 2025.

Without admitting or denying the findings, Chiampas consented to the sanctions and to the entry of findings that he willfully failed to disclose a customer complaint on his Form U4. The findings stated that Chiampas and a member of his immediate family, a senior for whom he held a power of attorney, opened a joint brokerage account at his member firm as co-account holders. Three months later, Chiampas wired $328,000 out of the account in connection with the purchase of real estate. Subsequently, the customer complained in writing to Chiampas stating that he had not authorized the transaction and demanding that the $328,000 be repaid. Chiampas did not forward the complaint to the firm, as required by its policies. Chiampas also failed to amend his Form U4 to disclose the complaint. The findings also stated that Chiampas settled the customer complaint away from his firm. Chiampas and the customer signed a settlement agreement pursuant to which Chiampas repaid the customer the withdrawn funds minus an agreed-upon setoff for certain expenses. The firm did not know of the complaint or approve Chiampas’ agreement to repay the customer. The firm’s policies prohibited Chiampas from settling the complaint independently.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Ronald Wells (Wells), previously associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one tax lien, alleging that Wells recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a final customer complaint on January 31, 2024.

Respondent Wells failed to respond to FINRA requests for information.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Matthew Feldman (Feldman), currently associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Feldman recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on November 04, 2024.

Customer alleges transfer-on-death brokerage account was misrepresented to her as comparable to a high-yield savings account and was not properly managed.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker James Davis (Davis), previously associated with Northwestern Mutual Investment Services, LLC, has at least 4 disclosable events. These events include 4 customer complaints, alleging that Davis recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $25,949.00 on November 22, 2024.

Customer alleged that in or around december 2022, the representative misrepresented a variable life insurance policy as an investment and customer alleged that they did not need life insurance. Customer requested a refund of premiums paid.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker John Kersey (Kersey), previously associated with Northwestern Mutual Investment Services, LLC, has at least 14 disclosable events. These events include 13 customer complaints, one tax lien, alleging that Kersey recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on November 04, 2024.

The customer alleges that from March 2017 to July 2022, they wrote personal checks payable to the Representative and that the Representative misled the customer to believe that this money was deposited into a Northwestern Mutual account for the customer’s benefit. The customer also alleges that in 2011 and 2012 they wrote personal checks to a trust of which the customer was led to believe that the Representative was trustee of, and that the money paid to the trust was being invested on the customer’s behalf in a Northwestern Mutual account. The Firm has no record of these transactions.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Joshua Jenkins (Jenkins), previously associated with Northwestern Mutual Investment Services, LLC, has at least 7 disclosable events. These events include 7 customer complaints, alleging that Jenkins recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $20,832.00 on December 10, 2024.

The customer alleges that in or around April 2022, the Representative made misrepresentations in the sale of a variable life insurance policy including that it was an investment account, that ongoing premium payments were not required after the first year, and that there were no surrender charges associated with the policy. The customer alleges the Representative’s recommendation was motivated by commissions and fees, rather than the customer’s needs.

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