Kestra Investment Services

Broker Edward Collins in Kestra Investment Services, LLC Firm Has Customer Complaint

December 14, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Edward Collins (Collins), currently associated with Kestra Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Collins recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $90,000.00 on December 16, 2021.

Client alleges unsuitable investment recommendations in July 2015 and other causes of action.

There are Recent Customer Complaints with Broker Herman Kahn in Firm Kestra Investment Services, LLC

December 13, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Herman Kahn (Kahn), previously associated with Kestra Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Kahn recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $110,000.00 on December 29, 2021.

Claim alleges that the FP and firm failed to disclose the risky nature of 2 investments and that the transactions were not suitable based on investment objectives and risk tolerance.

There are Recent Customer Complaints with Broker Mark Gelbman in Firm Kestra Investment Services, LLC

December 10, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Mark Gelbman (Gelbman), previously associated with Kestra Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Gelbman recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on January 28, 2022.

The client alleges that the representative misrepresented the variable annuity.

Broker Mark Bailey in Kestra Investment Services, LLC Firm Has Customer Complaint

November 19, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Mark Bailey (Bailey), currently associated with Kestra Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Bailey recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $1,298,000.00 on October 06, 2025.

Customers allege that in March 2018, they were solicited to invest in a Life Settlement Product from SLS Strategies, LLC, that contained false and misleading information.

There are Recent Customer Complaints with Broker Marc Fragola in Firm Kestra Investment Services, LLC

November 16, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Marc Fragola (Fragola), currently associated with Kestra Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Fragola recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $46,000.00 on June 10, 2022.

Fragola recommended a variable annuity with a 7% roll-up rate to the clients based on information he received from a representative of the insurance company. Although, he conducted due diligence with the insurance company annually for 10 years to confirm the terms of the annuity he was unaware that the 7% compounding would only last for 10 years.

Broker Karen Cunningham in Kestra Investment Services, LLC Firm Has Customer Complaint

November 10, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Karen Cunningham (Cunningham), currently associated with Kestra Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Cunningham recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $150,000.00 on August 01, 2022.

Claimant alleges that Cunningham knowingly made an unsuitable recommendation to the Trust in Noble Royalty Access Fund IV, LP; as the claimaint believes the Trust was not a sophisticated investor and the recommendations did not meet her investment objectives. It’s further alleged that Cunningham failed to make applicable disclosures to the Trust regarding commissions and risks associated with the investment and Cunningham misrepresentated the investment.

There are Recent Customer Complaints with Broker William Braun in Firm Kestra Investment Services, LLC

October 15, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker William Braun (Braun), currently associated with Kestra Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Braun recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $150,000.00 on July 15, 2025.

Alleges unsuitable recommendations in GWG L bonds

There are Recent Customer Complaints with Broker Alan Edelstein in Firm Kestra Investment Services, LLC

October 5, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Alan Edelstein (Edelstein), previously associated with Kestra Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Edelstein recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $870,916.00 on October 28, 2022.

Claimants allege Kestra failed to conduct reasonable due diligence, recommended unsuitable speculative investments to elderly investors, and failed to monitor and manage the claimants accounts.

There are Recent Customer Complaints with Broker William Braun in Firm Kestra Investment Services, LLC

October 4, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker William Braun (Braun), currently associated with Kestra Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Braun recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $200,000.00 on November 07, 2022.

Suitability

There are Recent Customer Complaints with Broker Pamela Espinosa in Firm Kestra Investment Services, LLC

September 23, 2025 | by Staff Attorney

According to BrokerCheck records kept by The Financial Industry Regulatory Authority (FINRA) broker Pamela Espinosa (Espinosa), currently associated with Kestra Investment Services, LLC, has been subject to at least one disclosable event. These events include one customer complaint. Several of those complaints against Espinosa concern allegations of high frequency trading activity also referred to as churning or excessive trading among other securities laws violations.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $1,000,000.00 on January 25, 2023.

Claimant alleges Espinosa recommended unsuitable private investments in order to generate high commissions. Additionally, claimant alleges that Espinosa engaged in cross trading.