Articles Tagged with Citizens Securities

The attorneys at Gana Weinstein LLP are investigating BrokerCheck records reports that Broker Dustin Smith (Smith), currently employed by Citizens Securities, INC. has been subject to at least one disclosable event. These events include one customer complaint. According to records kept by The Financial Industry Regulatory Authority (FINRA), Smith’s most recent customer complaint alleges that Smith recommended unsuitable investments in structured products and makes allegations concerning misconduct relating to the handling of the customer’s accounts.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $2,000,000.00 on December 02, 2025.

Claimants contend that Respondents invested the entirety of their retirement assets in illiquid structured notes.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Samuel Yawson (Yawson), currently associated with Citizens Securities, INC., has at least one disclosable event. These events include one customer complaint, alleging that Yawson recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on February 26, 2021.

This complaint did not meet our criteria for reporting and is only being reported now because of a Settlement of $17,758.53.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Stephen Hannah (Hannah), previously associated with Citizens Securities, INC., has at least one disclosable event. These events include one customer complaint, alleging that Hannah recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $15,000.00 on April 14, 2021.

Client alleges that he was lied to concerning his managed wrap account investment. He further states that when he liquidated the account, he received $15,000.00 less than he was informed by the trade desk that he would receive.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Robert Orbin (Orbin), currently associated with Citizens Securities, INC., has at least one disclosable event. These events include one customer complaint, alleging that Orbin recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $1,900,000.00 on November 19, 2025.

Alleged the failure to update the beneficiary designations on a deceased client’s accounts and that the failures, oversights and negligence resulted in the proceeds of the accounts being erroneously distributed to an incorrect beneficiary(ies) upon Mr. Hough’s passing instead of passing entirely to Mrs. Hough as Mr. Hough directed at the 2022 meeting.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Paul Conlon (Conlon), previously associated with Citizens Securities, INC., has at least one disclosable event. These events include one customer complaint, alleging that Conlon recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $9,860.00 on February 13, 2023.

Claimant alleges that, between 2017 and 2020, payroll deductions to fund a 401K account were made, and further alleges that the account establishment and funding were misrepresented.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jeffrey Walker (Walker), previously associated with Citizens Securities, INC., has at least one disclosable event. These events include one customer complaint, alleging that Walker recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $500,000.00 on June 01, 2023.

Clients’ attorney alleges that investment into Colorado Bankers Life Fixed Annuity in March 2018 unnecessarily exposed [REDACTED] to significant risk.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Nicholas Watne (Watne), currently associated with Citizens Securities, INC., has at least one disclosable event. These events include one customer complaint, alleging that Watne recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $9,950,000.00 on October 19, 2023.

This civil action stems from a dispute as to the ownership of an account at Frost Brokerage Services, Inc. (‘FBS’) (the ‘Account’). FBS placed a hold on the Account after conflicting claims of ownership were raised. The lawsuit was originally filed on March 16, 2023, by one of the purported owners of the Account (‘Purported Owner 1’), seeking declaratory relief as to Account’s proper ownership. The complaint was subsequently amended, alleging claims of conversion and theft by the other purported owners of the Account (‘Purported Owner 2’), as well as claims against FBS for wrongfully freezing the account and conspiring with the other defendants to accomplish their alleged conversion/theft. On October 19, 2023, Purported Owner 2 filed its own complaint, making similar allegations of theft against the Purported Owner 1 (the ‘October Complaint’). The October Complaint also alleges that FBS and other Frost-affiliated parties aided and abetted the alleged theft and fraudulent acts of Purported Owner 1, and that FBS employee Nicholas Watne made misrepresentations that contributed to the alleged aiding and abetting.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Alan Felenchak (Felenchak), currently associated with Citizens Securities, Inc., has at least one disclosable event. These events include one customer complaint, alleging that Felenchak recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on August 28, 2024.

The client alleges that the Financial Advisor did not disclose critical information regarding the investments choices within the indexed annuity and how the performance would be impacted by market performance. Client notes that had all relevant information been provided on how the investment choices worked that they would not have chosen this investment

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