Ameriprise Financial Services

Broker Philip Pursino in Ameriprise Financial Services, INC. Firm Has Customer Complaint

November 27, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Philip Pursino (Pursino), previously associated with Ameriprise Financial Services, INC., has at least one disclosable event. These events include one customer complaint, alleging that Pursino recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a award / judgment customer complaint with a damage request of $350,000.00 on May 02, 2022.

The claimant asserted the following causes of action: breach of fiduciary duty; unsuitability; negligence; common law fraud; breach of contract; negligent supervision; and respondent superior. The causes of action relate to unspecified securities.

There are Recent Customer Complaints with Broker Anthony Salerno in Firm Ameriprise Financial Services, LLC

November 26, 2025 | by Staff Attorney

The attorneys at Gana Weinstein LLP are investigating BrokerCheck records reports that Broker Anthony Salerno (Salerno), currently employed by Ameriprise Financial Services, LLC has been subject to at least one disclosable event. These events include one customer complaint. According to records kept by The Financial Industry Regulatory Authority (FINRA), Salerno’s most recent customer complaint alleges that Salerno recommended unsuitable investments in structured products and makes allegations concerning misconduct relating to the handling of the customer’s accounts.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $17,000.00 on May 09, 2022.

The client alleged the advisor purchased structured notes without authorization.

There are Recent Customer Complaints with Broker James Cavalier in Firm Ameriprise Financial Services, LLC

November 26, 2025 | by Staff Attorney

Previously financial advisor James Cavalier (Cavalier), previously employed by brokerage firm Ameriprise Financial Services, LLC has been subject to at least one disclosable event. These events include one customer complaint. According to a BrokerCheck reports most of the recent customer complaints concern either corporate debt securities or alternative investments such as direct participation products (DPPs) like business development companies (BDCs), non-traded real estate investment trusts (REITs), oil & gas programs, annuities, and private placements. The attorneys at Gana Weinstein LLP have represented hundreds of investors who suffered losses caused by these types of high risk, low reward products.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $55,000.00 on May 10, 2022.

Client alleges his advisor made unsuitable investment recommendations in annuity products in 2013 and two REITs in 2014..

Broker William Carter in Ameriprise Financial Services, LLC Firm Has Customer Complaint

November 25, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker William Carter (Carter), previously associated with Ameriprise Financial Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Carter recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $5,000.00 on May 19, 2022.

Clients alleged that an unnecessary delay by their advisor with respect to their request to liquidate their portfolio, including their advisory accounts, caused market losses.

Broker Scott Hagenbach in Ameriprise Financial Services, LLC Firm Has Customer Complaint

November 20, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Scott Hagenbach (Hagenbach), currently associated with Ameriprise Financial Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Hagenbach recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $5,000.00 on September 30, 2025.

The client alleged that previous distributions the advisor recommended in 2023 and 2024 from her variable annuity negatively impacted her future earnings and income potential.

There are Recent Customer Complaints with Broker Charles Smith in Firm Ameriprise Financial Services, LLC

November 19, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Charles Smith (Smith), currently associated with Ameriprise Financial Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Smith recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $18,461.00 on October 03, 2025.

The client alleged the advisor promised reimbursement for any losses incurred from a May 2022 mutual fund purchase.

Broker Donald Herndon in Ameriprise Financial Services, LLC Firm Has Customer Complaint

November 17, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Donald Herndon (Herndon), currently associated with Ameriprise Financial Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Herndon recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on June 02, 2022.

Plaintiffs allege that defendants allowed [REDACTED] variable universal life insurance policy to lapse in June 2021.

Broker Jennifer Marcontell in Ameriprise Financial Services, LLC Firm Has Customer Complaint

November 13, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Jennifer Marcontell (Marcontell), currently associated with Ameriprise Financial Services, LLC, has at least 2 disclosable events. These events include 2 customer complaints, alleging that Marcontell recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $250,000.00 on July 06, 2022.

The client alleges the financial advisor recommended a Net Unrealized Appreciation (NUA) strategy which was not properly executed and resulted in a higher than anticipated tax liability.

Broker Augustine Choi in Ameriprise Financial Services, LLC Firm Has Customer Complaint

November 9, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Augustine Choi (Choi), currently associated with Ameriprise Financial Services, LLC, has at least 2 disclosable events. These events include one customer complaint, one regulatory event, alleging that Choi recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $26,252.86 on August 15, 2022.

The client alleged her variable annuity was improperly purchased September, 2021.

Broker James Dunn in Ameriprise Financial Services, LLC Firm Has Customer Complaint

November 8, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker James Dunn (Dunn), previously associated with Ameriprise Financial Services, LLC, has at least 17 disclosable events. These events include 16 customer complaints, one regulatory event, alleging that Dunn recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a final customer complaint on August 17, 2022.

Without admitting or denying the findings, Dunn consented to the sanction and to the entry of findings that he refused to provide information and documents requested by FINRA. The findings stated that this matter originated from FINRA’s review of a Uniform Termination Notice for Securities Industry Registration (Form U5) filed by Dunn’s member firm disclosing that he had voluntarily resigned while under review for potential violation of company policy related to suitability, unauthorized trades and texting with clients.