Securities Lawyers Blog

There are Recent Customer Complaints with Broker Shad Ketcher in Firm Wealth Enhancement Brokerage Services, LLC

December 12, 2025 | by Staff Attorney

Currently financial advisor Shad Ketcher (Ketcher), currently employed by brokerage firm Wealth Enhancement Brokerage Services, LLC has been subject to at least one disclosable event. These events include one customer complaint. According to a BrokerCheck reports most of the recent customer complaints concern either corporate debt securities or alternative investments such as direct participation products (DPPs) like business development companies (BDCs), non-traded real estate investment trusts (REITs), oil & gas programs, annuities, and private placements. The attorneys at Gana Weinstein LLP have represented hundreds of investors who suffered losses caused by these types of high risk, low reward products.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $100,001.00 on January 06, 2022.

Clients alleges two non-traded REITs purchased were unsuitable.

There are Recent Customer Complaints with Broker Gerald Donovan in Firm Northwestern Mutual Investment Services, LLC

December 12, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Gerald Donovan (Donovan), currently associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Donovan recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $81,374.00 on January 13, 2022.

The customer alleged that he would not have transferred his funds to the Northwestern Mutual Investment Services advisory account if he would have been made aware of the tax consequences of the transaction.

There are Recent Customer Complaints with Broker Marcus Seifert in Firm Fbl Marketing Services, LLC

December 12, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Marcus Seifert (Seifert), previously associated with Fbl Marketing Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Seifert recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $57,335.00 on January 12, 2022.

The client alleges the RR failed to follow instructions in moving a qualified retirement plan to an IRA. This cost the client $57,335 in IRS and state tax penalties.

There are Recent Customer Complaints with Broker Michael Coombe in Firm Robert W. Baird & CO. Incorporated

December 12, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Michael Coombe (Coombe), currently associated with Robert W. Baird & CO. Incorporated, has at least one disclosable event. These events include one customer complaint, alleging that Coombe recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a award / judgment customer complaint on January 12, 2022.

Claimants, who are trust beneficiaries, allege the FA failed to reinvest trust assets on the date agreed upon by the Trustee and the Beneficiaries, and that such failure resulted in the Trust missing out on market gains.

Broker Kenneth Weiss in Wells Fargo Clearing Services, LLC Firm Has Customer Complaint

December 12, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Kenneth Weiss (Weiss), previously associated with Wells Fargo Clearing Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Weiss recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on January 07, 2022.

Client complained that the financial advisor did not disclose that a portion of his compensation was a commission rate paid by the client and was not based on portfolio performance. (8/1/2019)

Broker Michael Laderer in Henley & Company LLC Firm Has Customer Complaint

December 12, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Michael Laderer (Laderer), currently associated with Henley & Company LLC, has at least 2 disclosable events. These events include 2 customer complaints, alleging that Laderer recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $910,000.00 on January 12, 2022.

Customers allege Firm failed to provide reasonable, adequate and meaningful supervision over Firm’s branch office, allowing its registered representative, to carry out a Ponzi scheme to defraud and misappropriate approximately $910,000.00.

There are Recent Customer Complaints with Broker Elizabeth Calaman in Firm Truist Investment Services, INC.

December 12, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Elizabeth Calaman (Calaman), currently associated with Truist Investment Services, INC., has at least one disclosable event. These events include one customer complaint, alleging that Calaman recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on January 12, 2022.

Client alleges that the annuity purchased on 8/24/21 was unsuitable.

There are Recent Customer Complaints with Broker Donald J. Mahoney in Firm UBS Financial Services INC.

December 12, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Donald J. Mahoney (Mahoney), currently associated with UBS Financial Services INC., has at least one disclosable event. These events include one customer complaint, alleging that Mahoney recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $2,000,000.00 on January 04, 2022.

Time frame: 10/2020 – 11/2020\, Allegations:\, Claimant alleges that during the transition from another financial firm to UBS FS, assets were invested in cash for ten (10) days rather than invested in securities. Claimant alleges they relied upon the Firm to transition the account and to keep them invested in the markets, and due to alleged negligent misrepresentations and omissions, negligent failure to supervise, breaches of fiduciary duty, and breaches of contract, they suffered damages in excess of $2,000,000.

Broker Allan Snider in Oppenheimer & CO. INC. Firm Has Customer Complaint

December 12, 2025 | by Staff Attorney

According to BrokerCheck records kept by The Financial Industry Regulatory Authority (FINRA) broker Allan Snider (Snider), previously associated with Oppenheimer & CO. INC., has been subject to at least one disclosable event. These events include one customer complaint. Several of those complaints against Snider concern allegations of high frequency trading activity also referred to as churning or excessive trading among other securities laws violations.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $400,000.00 on January 06, 2022.

Claimant alleged unsuitable investments, breach of fiduciary duty, failure to supervise, breach of contract, misrepresentations, over-concentration, excessive trading and unauthorized trading. Not specified, but account open 2011-2021

Broker George Kontos in Tiaa-cref Individual & Institutional Services, LLC Firm Has Customer Complaint

December 11, 2025 | by Staff Attorney

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker George Kontos (Kontos), currently associated with Tiaa-cref Individual & Institutional Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Kontos recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on January 20, 2022.

Financial Advisors providing advice to retail investors are required to adhere to the SEC’s Regulation Best Interest (Reg BI). Reg BI applies a ‘best interest’ standard for broker-dealers and their associated people. This Reg BI standard of care applies to registered representatives making recommendations to customers in the purchase, sale, or exchange of securities or the implementation of investment strategies involving securities and non-securities. The rule also applies to the handling of opening accounts such as account transfers and types of accounts being recommended to be opened. This standard applies when brokers make recommendations to retail customer for any securities transaction or investment strategy involving securities, including recommendations of types of accounts.