Broker Charles Sorensen Receives Customer Complaints Over Unsuitable Trades

shutterstock_70513588-300x200Our securities fraud attorneys are investigating customer complaints filed with The Financial Industry Regulatory Authority (FINRA) against Charles Sorensen (Sorensen) currently associated with Allegis Investment Services, LLC (Allegis Investment), d/b/a Soresnsen Financial, Inc., alleging unsuitable investments, unauthorized trading, and misrepresentations among other claims.  Some of the complaints involve securities including mutual funds and options.  According to brokercheck records Sorensen has been subject to four customer complaints.

In August 2016 a customer brought a complaint against Sorensen alleging that Sorensen made transactions without authorization in or around August 2015. The complaint alleges $100,000 in damages.  The complaint is currently pending.

In June 2016 another customer filed a complaint alleging that the options strategy in which the account was invested in August of 2015 was not suitable causing $94,133.36 in damages.  The complaint is currently pending.

Brokers in the financial industry have the fundamental responsibility to treat investors fairly.  This obligation includes making only suitable investments for their client.  The suitable analysis has certain requirements that must be met before the recommendation is made.  First, there must be reasonable basis for the recommendation for the investment based upon the broker’s and the firm’s investigation and due diligence.  Common due diligence looks into the investment’s properties including its benefits, risks, tax consequences, the issuer, the likelihood of success or failure of the investment, and other relevant factors.  Second, if there is a reasonable basis to recommend the product to investors the broker then must match the investment as being appropriate for the customer’s specific investment needs and objectives.  These factors include the client’s age, investment experience, retirement status, long or short term goals, tax status, or any other relevant factor.

Sorensen entered the securities industry in 1999.  From July 2007 through July 2010, Sorensen was registered with Insphere Securities, Inc.  From July 2010 until June 2014, Sorensen was associated with Signator Financial Services, Inc.  Since May 2014 Sorensen has been associated with Allegis Investment out of the firm’s North Logan, Utah office location.

The number of events listed on Sorensen brokercheck is high relative to his peers.  According to InvestmentNews, only about 12% of financial advisors have any type of disclosure event on their records.  Brokers must publicly disclose certain types of reportable events on their CRD including but not limited to customer complaints.  In addition to disclosing client disputes brokers must divulge IRS tax liens, judgments, and criminal matters.  However, FINRA’s records are not always complete according to a Wall Street Journal story that checked with 26 state regulators and found that at least 38,400 brokers had regulatory or financial red flags such as a personal bankruptcy that showed up in state records but not on BrokerCheck.  More disturbing is the fact that 19,000 out of those 38,400 brokers had spotless BrokerCheck records.

Gana LLP’s securities fraud attorneys represent investors who have suffered securities losses due to the mishandling of their accounts due to claims of fraud and negligence.  The majority of these claims may be brought in securities arbitration before FINRA.  Our consultations are free of charge and the firm is only compensated if you recover.